Reviews

After doing my due diligence in shopping around local spa dealers, ultimately I ended up choosing Bullfrog Spa through Aqua Elite for two main reasons. First, the design structure and warranty on these tubs was far superior to other brands …

Marcus was very helpful and knowledgeable. Can’t wait to put his recommendations to work for easier maintenance on my hot tub.

Finally pulled the trigger on a Bullfrog after my last hot tub died. Aqua Elite has been great to work with, is always responsive, and went above and beyond to help me figure out and resolve some issues pre-delivery. Highly recommend!

From the very first moment I visited Aqua Elite in 2019, and every time since, everybody there has treated me wonderfully. I don't go there very often but each time I do it's always the same- Great Service! Friendly Conversations!

I would …

Aqua Elite is a straight up company with exceptional products and superior customer service! We love our Bullfrog spa and have been extremely pleased with the service received since our purchase over 4 years ago! Thank you Aqua Elite!

Thanks for your great service and attention to detail. Keep it up.

Have a fun and safe holiday.

Love our Bullfrog spa! The staff at Aqua Elite Pool & Spa are very knowledgeable, professional and a joy to work with. I would highly recommend them.

Went in and bought a filter and asked about repair and the gentleman said try this and after a couple of replacement parts that they had in stock I am back in business. A great place and customer service goes above and beyond. When I need …

Now that the forex market is hitting higher and higher rate, this is the time you hit even more profits from Mrs. Donna Charles FX, with just an investment of $1000 your profit will hit $12,050 in just a week. She is a great trader indeed…

We bought a bullfrog spa and it was delivered today. Can't tell you how impressed we were that they set up everything, filled up the hot tub, and made sure everything was working before they left. Super fast super friendly and made us feel …

Aqua Elite is THE BEST! Mike, Jessie and Micah went above and beyond with terrific customer service! They are so knowledgeable about their products and everything relating to them! So excited to have our Bullfrog Spa with 6 totally …

Fantastic Pricing !!

Wide variety of Tub size

Variety of Price points to meet any budget

Awesome customer service

Helpful information to help you make the Best decision on your Spa!

Highly recommend!

These guys are a class act. Great customer service, communication, delivery was spot on. Can’t wait to climb into it when it’s snowing. Thank you again team!

Love these guys. MJ, Mika and Andy were awesome. MJ sold me the hot tub. Mika and Andy showed up on time and worked around the electricians to place the hot tub squarely on the paver pad and under the new pergola. Fit like a glove. Thanks …

Jesse, Mike, MJ and their entire team do an excellent job. They truly want their customers to experience superior customer service. Their work exemplified that. I’m glad I went with them!

We got our Hot Tub last week and we want to say that the whole team made this purchase a great experience. Mica and Andy went out of their way to install our tub. They went the extra mile and it was noticed. The owners Jessie & Mike are so …

Working with Mike and his team has been awesome. My second hot tub looks better than my first from Aqua elite. Thank you!

Friendly service, all my needs met.

Aqua Elite continues to give us amazing service year after year! They know us personally and treat us like family! Our pool looks amazing! Thank you!!!

Very knowledgeable and professional! Jessie was great to work with on our fireplace project!

These guys are amazing! I always likened buying a hot tub to like buying a used car, but these people are different. Mike and Jessie deserve all of their 5 star reviews because they earn them. Mike personally came out and inspected our …

I had the best experience working with Lauren ! She started managing my account with my first deposit of $1,000 and made over $12,000 in less than a weeks! Thank you for making the process stress free! Highly recommend Lauren to anyone …

My hot tub required a complete change out of the control unit. In less than 2 hours it was back up and running.

I’ve done business with Aqua Elite since their inception. Wonderful, kind, professional company that takes care of their customers. They back their product and their work. Pool world could take a lesson from this local, family run business…

Aqua elite has the best owners and staff! They are so responsive and helpful when i call with a question about our hot tub, thank you for the wonderful service!

Excellent service and we love our Bullfrog tub. Mike and MJ are first class. We would highly recommend Aqua Elite to anyone interested in a hot tub.

Excellent service. The team that works there are knowledgeable and very professional. I highly recommend them for any of your spa or pool needs.

Very friendly, no pressure folks. We've been to a few other showrooms trying to decide. So far, they are our first choice. Really like the Bullfrog product and the value you get for your money.

Hoping to buy our new spa once our new home …

We’ve owned our Bullfrog hot tub for 3 years and the level of service and support we receive from Aqua Elite is phenomenal. They truly care about their customers well beyond the sale. The hot tub quality is well above others I have owned …

All of the people who I came into contact with were professional and knowledgeable of their hot tubs products. I would highly recommend this company for all your hot tub needs!!!

We are super happy with the spa and the service. They did a great job with install of the spa and with explaining the maintenance.

Amazing group of people to work with and they answered all of my questions. Glad I went with Aqua Elite Pool & Spa

Great product, prices and super nice workers

Always helpful. Their products are top notch and their service is even better.

Aways go out of their way to help. They always treat me as a long time friend

Aqua Spas are always professional and courteous. They know the product they sell and Never try sell you things you don’t need. Always answer any questions I may have regarding the spa ii purchased from them several years ago. They …

Always fun and customer friendly bunch at AE. Knowledgeable, responsive and capable crew.

Very good customer service. Knowledgeable staff. Quality products.

Everyone is helpful and knowledgeable, from the day we bought our spa, and even a year later when we have questions about maintenance.

I would recommend Aqua Elite to my friends and thank you for your very fast response to my pool issues. Thank you again

Doug Belanger

Mike and Jessie were awesome to work with, very friendly and helpful. We ordered a Bullfrog spa and Covana automatic gazebo/cover. Both were installed efficiently and as promised. For my money Bullfrog has the best engineered spa on the …

This is by far the best pool company around. They are always so willing to help with any questions I have with my pool and spa. They give great advice and are always available for guiding me through any problems I may have. I really …

Quality service and attention from a small business, highly recommended, rather spend my money here. MJ and crew do a great job. Memphis Grills are the best, worth it, consider it a investment in your future good health cooking.

Absolutely love the customer service!!! I feel like we have new friends!!! They care about our satisfaction and bend over backwards to make sure we are happy and comfortable with the operation of our spa!

The team at Aqua Elite are awesome. I have replaced a pump, a sand filter and now a heater through them. They never try to upsell, they are helpful and insightful when problem solving and are responsive and take care of our needs with a …

MJ is an amazing rep. Very informative with all the products. Amazing service with ordering and outstanding service with install. He saw the entire purchase through from beginning to end. I highly recommend Aqua Elite Pools & Spas!

The lady and her husband who work there are super nice and knowledgeable, we should hopefully have our hot tub sometime in June!

Jesse, Mike and MJ are all the nicest people on the planet. They also sell the best product on the market. I don’t say either thing lightly. Go check out they’re amazing customer service!

Great people with knowlageable and great service. Thank you...

We noticed a leak in the middle of winter coming out of our hot tub I called Jesse At Aqua elite spas And she had a service man out here within the hour and the problem was fixed in 30 minutes. I was expecting them not to be able to show up…

Awesome service. Super easy, low pressure. Small family business that really does care about the customer experience, already told someone about them, and the great service I got with them.

So glad I went with Aqua Elite. The most pleasant experience from my first visit to the shop to installation day.

Great staff and a great product. 👍

Spa was about 1 year old and the front panel became warped and would not stay on. Sent them a email with pics, response was fast and they had a new panel dropped shipped to me.

They are THE BEST!!!

My hot tub stopped working on 12/23 and although they were closed for the holiday, when I spoke with Jessie Monday morning, she worked me into the schedule – Mike came out, fixed the problem, and hot tub was up snd running by 4 pm. Did I …

Great service from beginning to end! Excellent product, as well.

On time and do a great job.

The crew at Aqua Elite are amazing!! Always ready to help and advise. They always have a smile 😁 I'm especially grateful for a home grown local family that is genuine!!

From shopping for our spa to when Mike and MJ came to our house to set it up. We have only experienced the best service and attention to our spa needs. What a great Crew. This is the best experience of a major purchase I have ever made. I …

The team and owners of Aqua elite are incredible in every aspect of Owning a hot tub. From the day they install to years that follow They are incredible. The product excellent and speaks for it's self. Thank you for everything

Aqua elite has done a great job educating us on the needs of our pool in this being out first year having a pool. Very professional service and knowledgeable staff. We highly recommend them as your pool source.

Despite an excessively long delay caused by the Covid pandemic the personnel at Aqua Elite were very friendly and helpful with choosing our spa and with the installation once it arrived.

Excellent customer service!

The entire team is a pleasure to work with and came highly recommended from an acquaintance who is a previous customer.

Purchased a Bullfrog A9L, delivery and set up went very smooth.

There were some very minor …

Very professional and caring company. All employees willing to go the extra step

Aqua Elite Pool & Spa ~ family owned and treated us like part of the family! Kudos to their entire team! Loving our new Bull Frog Spa!

Thank you Jessie and Mike

Friendly, knowledgeable staff that will go out of their way to help you.

The best customer service…ready to help you out anytime !

Very helpful. Getting ready to buy a hot tub.

Wonderful family owned business with great, knowledgeable & friendly staff!! Love these guys!!

Very helpful and friendly staff. Just a great place to purchase and service your spa. Great variety of other products as well like fireplaces and grills. We highly recommended them and plan to remain loyal customers, go visit.

Family feel and very knowledgeable. So patient with all my calls and questions, shout out to MJ for answering them all so kindly. Shout out to Aaron the tech guy, quick fast and friendly service!

Super helpful and informative! So glad that I decided on a Bullfrog Spa. Every one was masked and appropriate. No one tried to sell me anything that I didn't need, and every aspect of the jet packs made sense.

I came from out of town and just swung by to assist my brother in law. The owner and his wife are some of the kindest people I have met in quite some time. I had helped with a small task that he appreciated and his generosity and truly kind…

We bought a hot tub from these guys 9 years ago and it’s still running strong. They have really good customer service and they are just so friendly and extremely knowledgeable about their products. Best in spokane.

I had very good experience with AquaElite Pool and Spa. Mike and Jessie and their crew provided great support in choosing a spa, choosing the options and providing top tier service. I love the Bullfrog A7 spa I received and I enjoyed …

Very good service. Installed spa in a snowstorm. A few parts were not sent and someone delivered them to the site. Operation of the tub, water care and tub maintenance was clearly described. I would definitely recommend Aqua Elite.

I did an indoor installation with Aqua Elites help, and the results were fabulous. Thanks for the help and service. Bob

Extremely friendly and knowledgeable staff. The only pool/spa company I'll do business with in the area. Mike, Jesse, and MJ know what they are doing and will bend over backward to make a customer happy.

We were looking for a wood stove and we searched and searched for what we were wanting and within our price range and budget! Aqua Elite Pool and Spa was our last hope and they had exactly what we wanted and the price was the best! They …

These guys did an amazing job providing us a great deal on a fireplace insert, but also getting it installed the same day, no fuss, no muss. I would highly recommend Mike and his very experienced team.

The best service in town!

Really great staff (Jessie, Mike, MJ) to work with thru the purchase and installation process. They were all very helpful and professional every step of the way. When I needed clarification on the schematics for power to the tub the …

Great service and your facility is always sparkling clean!

When I couldn't get my spa out of economy mode, MJ came over and got it going correctly. We can now heat to 103 degrees, economy wouldn't let us get past 83.

Every employee at this store are so friendly and helpful! We bought our green mountain smoker there and they have taken amazing care of us for getting parts needed right away. Never shopping anywhere else for our smoker needs! If they are …

Awesome service and great selection of green mountain grill accessories

Unequaled expertise and experience in all things pertaining to spas & jacuzzis. Entire staff is dedicated to customer service and satisfaction. Whether looking to purchase a new spa, maintain an existing installation, replace spa …

Customer service was great..

Professional and very couteous staff.

Great company and great service!!! Always help with my pool needs ! They do a great job with opening and closing my pool too!! Friendly and professional!

I stopped by your office to set up a service call. The tech's just happened to be there, and after explaining my tub issue, the tech heard I was in Liberty Lake and said to put us down for this afternoon as he had an appt.- in our area. As …

What a great experience.They were knowledgeable, repectful and reasonable. Now I am enjoying my spa again.

Best customer service

It was very nice and has the best customer service

Always willing to tackle my pool issues from simple maintanence to major repairs

We bought a new grill here and the people who run the store were very nice and were a pleasure to deal with.

Great job installing new heater. Definitely recommend!

Thank you Jessie for putting up with all my questions and for not laughing too hard today when I brought my water sample in😳. You guys are the absolute best!!

Aqualite has been servicing my pool for 5 years and always does a great job!

I always tell friends to call Aqua Elite. Best customer service, transparent and fair pricing and super quality work.