Reviews

Best customer service

It was very nice and has the best customer service

Always willing to tackle my pool issues from simple maintanence to major repairs

We bought a new grill here and the people who run the store were very nice and were a pleasure to deal with.

Great job installing new heater. Definitely recommend!

Thank you Jessie for putting up with all my questions and for not laughing too hard today when I brought my water sample in😳. You guys are the absolute best!!

Aqualite has been servicing my pool for 5 years and always does a great job!

I always tell friends to call Aqua Elite. Best customer service, transparent and fair pricing and super quality work.

Always a good source of information and willing to provide their services. Returned my calls and met to deliver products given the closure of their store for the Covid-19 virus.

Very polite and knowledgeable. I had questions about my hot tub and pool and they explained everything thoroughly. I’m very satisfied with their expertise and help. I’m a customer for as long as I own my hot tub and pool.

Aqua Elite always takes their time helping me with my pool needs and they are so knowledgeable!

Amazing customer service! The entire staff is always there to help. Great, honest business.

Thank you so much for your help in repairing our Bullfrog hot tub! Aaron was great, the repair was fast, and our tub is working perfectly now.

They are the best .. excellent service..Thsnk you so much!!😄

Yes definitely thank you very happy with our purchase

Great service! Thanks!

Great caring company, helped me for years on issues I had with a competitor’s hot tub for free. When that hot tub died, I naturally decided to purchase my new one from Aqua Elite, knowing already that they would take good care of me.

Best Hot tubs and service!

Aqua Elite Pool and Spa is not only extremely competitive in pricing but, you will find that their customer service is outstanding. I have had two major purchases with AQUA ELITE with the most recent being a bullfrog spa. They were very …

Went into Aqua Elite today for a new grill. They could not have been more knowledgeable or helpful. Thank you!!!

AWESOME – Simply the best customer service I have ever received from any Spokane retailer.

We had a great buying experience with the staff and owners of Aqua Elite. Mike was super helpful and fun to work with. We LOVE our Bullfrog spa. The jet packs are amazing. We bought it through Costco, but it’s nice to know if we have any …

Can't wait to get are new stove!!

Friendly staff and quality merchandise

I have been having aqua elite pool and spa close my pool for the last five years. They always do a great

Job! No hassle always thorough and get it done in a timely fashion. Would highly recommend them for any pool or spa work. Thank for the…

Friendly, knowledgeable, staff that treat you like they value your business. Everything was top notch from the showroom to the installation of our Bull Frog spa.

Your guys are great and thank you for your help will see you again next time

Great bunch of people. Service is the best. Tell people about them all the time.

Great customer service and fast workers.

Crew arrived as scheduled. Winterized the pool and equipment, installed the safety cover and were gone in about 30 minutes. Very good job!

We want to give a big thank you to Mike and Jessie at Aqua Elite Pool and Spa for making our experience the best anyone could ever have. Specific things we really appreciated was the low pressure environment, zero sales tactics, expertise/…

Honest, fair, friendly, educated!

Love the Bullfrog spa, and the knowledgeable sales staff.

Great investment in our quality of life.

Super easy to coordinate the diagnosis of the problem and install of a new pool heater. Rates were great. It was easy to find reviews of the equipment they recommended. Rates were 20% lower than competitor. They were on time and finished …

This was the best experience We’ve ever had purchasing anything . They’re awesome go above and beyond for you . Very positive outgoing personably. As for the hot tub we looked at all makes and models . The bullfrog is beyond the best ! Your…

Very courteous and helpful! Thank you

Great place for pool supplies. Always helpful along with exceptionally knowledgeable. I've been going to them for over 6 years.

The owners, Mike and Jessie are very knowledgeable and friendly! No high pressure, my favorite kind of sales people! Their staff/installers are top notch! Again, very knowledgeable and personable! Arrived early and had our spa operating in …

The team was outstanding! top drawer!

..... your guys were great everything went exceptionally well

M.J. is a very good teacher and personable man. We arrived understanding nothing about pool chemicals, and left with much more understanding. Being able to supply water samples and getting analysis really helped simplify the chemical …

Knowledgable and reliable.

Jess and Mike are absolutely the best. In this day and age of Amazon, it's often not easy to buy local, but this is a whole different story.

I purchased my Nordic hot tub from them a few years ago and the entire process was top notch. …

The owners and employees of this business are very personable. They have great quality products, and great prices. I have purchased big items from them 3 times, and if I ever needed another big item, I would purchase from them again… YAY …

They had the small part I needed for a good price.

If you need a grill, go here. I wish I would have went here 2 grills ago. People there are so helpful and friendly! Good people, businesses like this need to be supported! They also carry and take care of all your parts needs. Can't say …

Love our Bullfrog Spa! It was great working with Jessie and Mike down at Aqua Elite, and a bonus to buy local!

Great People!! Great knowledge. Great prices.

I started using this group for my pool & a hot tub service last year and it was top notch service! I'm glad to have found them.

Very helpful!

Owners and staff are very professional and friendly. Jesse took time to answer all our questions. The installers are very professional and friendly when they came to the house,( even being nice to my obnoxious dogs) . they were very …

We recently purchased a Bullfrog Spa from Aqua Elite after visiting all of the spa stores in town. MJ was very friendly and helped explain the benefits of a Bullfrog Spa to us. He encouraged us to return for a wet test. After the wet test …

Aqua Elite has exceeded all expectations. Jessie and MJ are very friendly and knowledgeable, making the purchase of our spa easy and fun. They coordinated with the electrician, delivered and filled the spa with no hiccups. They have also …

Thank you Aqua Elite Pool and Spa for sending Aaron and Jessie to install my pool liner. They arrived to a torn liner and a big mess. It didn't take them long to replace it and it looks beautiful. They know what they are doing....that's …

Excellent service and super friendly.

Was very pleased with the crew who came out and closed my pool and took a look at my hot tub for me during the same visit. Great crew! Highly recommended!

I recently purchased a Bullfrog hot tub from Elite Pool and Spa. I'm a newbie to owning a hot tub and they were really helpful, from the sales staff to the installers, everyone I dealt with has been great and we're very happy with the hot …

Have had pools for many years at several different homes. When building our new home we contracted another local dealer to install our pool (Mike & Jess hadn't opened up for business yet). After talking pools with Mike I quickly switched to…

We bought a Bull Frog hot tub from Aqua Elite and absolutely love it! We were treated so well and were extremely pleased with their knowledgeable, sincere, helpful, and respectful staff. From the sales people to the delivery crew, we were …

Amazing people to work with. Such a fantastic experience picking out our new tub.

I cannot begin to say how appreciative we are for all their help and time taken to make sure we got just the right one.

Great customer services awesome folks to deal with my buying experience was out of this world!!! Thanks for the great products and services!!

You are awesome! !!! Love this company my hottub is great and the customer service is top notch. Keep up the good work!

Great People to Work with ,Love my spa .

They are the best in Spokane. They put a new liner in our pool and did a great job Luv their workers and the owners are awesome

Our hot tub just arrived! everyone we worked with at Aqua Elite were so wonderful!!!! Love our tub!

Great customer service. Very nice people. I recommend Aqua Elite with 5+ stars..

Great customer service. Very nice people. I recommend Aqua Elite with 5+ stars..

Great service

Spas built in Washington

Great prices

Thank you

Mike Manny Jessie

Jessie and Mike are awesome people. They really care about quality and service to their customers!

Awesome experience with Aqua Elite staff. They rebuilt my aging hot tub and exceeded my expectations! We had to rebuild rather than buy new since it was a custom tub in a custom enclosure and a new tub would have meant basically rebuilding …